1. Returns and Refunds
We strive to provide high-quality products and customer satisfaction. If you are not satisfied with your purchase, you may be eligible for a return or refund under the following conditions:
- Items must be returned within 7 days of receiving the order.
- Products must be unused, in their original packaging, and in resellable condition.
- Proof of purchase is required for all returns.
2. Non-Refundable Items
Certain items are not eligible for returns or refunds, including:
- Personalized or custom-made products.
- Perishable goods (e.g., food, flowers, or similar items).
- Gift cards and downloadable digital products.
- Clearance or final sale items.
3. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
Refunds will be processed within 7 business days.
The refund will be issued to the original payment method.
Shipping costs are non-refundable unless the return is due to an error on our part.
4. Exchanges
We allow exchanges for defective or damaged items. If you need to exchange an item, contact us at [Your Contact Email] with details and proof of the issue.
5. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- If you’ve done all this and still have not received your refund, please contact us at sscreative48@gmail.com
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email:sscreative48@gmail.com
Phone: +91 7039994413
Address: Maharashtra Hind Chawl Gokul Nagar Akurli Road Kandivali East Mumbai Maharashtra 400101
